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Car Lot

FAQ

Welcome to our FAQ section! Have a question about our tent rental services? We've got you covered. Take a look at the commonly asked questions below to find the answers you need.

  • What types of cars does ROCKETCARS offer for rental?
    ROCKETCARS offers a diverse fleet of vehicles, including economy cars, SUVs, luxury cars, and utility vehicles. Whether you need a car for practical purposes or a luxurious experience, we have the perfect option for you.
  • How can I book a car with ROCKETCARS?
    You can easily book a car through our website by selecting your desired vehicle, choosing your rental dates, and completing the booking process online. You can also call our customer service team for assistance.
  • What documents do I need to rent a car?
    To rent a car with ROCKETCARS, you will need a valid driver’s license, a passport or ID card, and a cash deposit for the security deposit.
  • Does ROCKETCARS offer airport pickup and drop-off services?
    Yes, we offer convenient airport pickup and drop-off services to ensure a seamless travel experience. You can select this option when booking your car or when you book on the phone.
  • Are there any mileage restrictions on the rental cars?
    Most of our rentals come with unlimited mileage, allowing you to explore Morocco without worrying about extra charges. However, you are not allowed to leave the moroccan border with the car
  • What should I do in case of an accident or breakdown?
    In case of an accident or breakdown, contact our 24/7 roadside assistance immediately. The contact details are provided with your rental agreement. We will provide you with the necessary support and instructions.
  • Can I extend my rental period after the booking is confirmed?
    Yes, you can extend your rental period subject to vehicle availability. Please contact our customer service team as soon as possible to make the necessary arrangements.
  • How do I cancel my booking and is there a cancellation fee?
    You can cancel your booking by contacting our customer service team. The cancellation policy and any applicable fees will depend on the timing of your cancellation relative to your scheduled pickup date. Please refer to our cancellation policy for more details.
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